A selection of current Google reviews from customers of River City Sports
RA
Roger Anderson
2 months ago
★★★★★
River city has gained a customer for life. After months of talking to Matthew F. and Austin when Matthew wasn't available. It was easy to see this wasn't just another sales team this was a team of guys who knew exactly what they were talking about and also had a passion for the boats they are selling. I knew from the very beginning I wanted to trade my old boat and ice castle in on a new Vexus.
River city has gained a customer for life. After months of talking to Matthew F. and Austin when Matthew wasn't available. It was easy to see this wasn't just another sales team this was a team of guys who knew exactly what they were talking about and also had a passion for the boats they are selling. I knew from the very beginning I wanted to trade my old boat and ice castle in on a new Vexus, as it was time for a new boat and the ice castle we just didn't get as much use out of that we wanted to. So with that being said I knew I wanted a 22s but during the process those two guys instead of taking that and just running with it showed me multiple boats at very different price ranges to make sure all basis were covered. In the end after all the quality discussions and I ended up buying the 22s I was after. Now the day we picked it up this is where I was sold on being a customer of theirs for life. There was not a single inch or feature on the boat, graphs, trailer, etc that they did not cover. I was thinking we were going to sign paperwork and be in an out of there in 30-45mins. We were there for over 2.5hrs just because of how thorough Matthew and Lane were. Overall the process took sometime but at the end the day when you're buying a $160k boat you want to make sure you're making the right choice and we without a single doubt did make the right choice. I give everyone there we spoke with and worked with a 11/10.
LQ
Lonna Quast
2 months ago
★★★★★
We puchased our pontoon at River City Sports. The staff is friendly and helpful and even make the process fun! When we picked up our boat, a staff member explained all of the features. We store our boat at River City during the winter, which is also a great service. Thank you!
JG
Jeff Gunville
2 years ago
★★★★★
We worked with Matt V. during the purchase of our boat last fall and orientation this week. Matt was patient and thorough with the many questions we've had through this purchase.
We worked with Matt V. during the purchase of our boat last fall and orientation this week. Matt was patient and thorough with the many questions we've had through this purchase. During orientation and pick up we also worked with several gentlemen from the service dept who were friendly and informative. Overall we had a very positive experience buying from River City Sports.
TH
Tary Hanson
a year ago
★★★★★
I worked with Matt V. on the purchase of a 2015 Malabu Wakesetter LSV 23. We were able to nogatiate a price that was fair and fit within my budget. Matt was a peasure to do buisness with.
I worked with Matt V. on the purchase of a 2015 Malabu Wakesetter LSV 23. We were able to nogatiate a price that was fair and fit within my budget. Matt was a peasure to do buisness with. We live in Montana and drove 345 miles to veiw and make the final deal. I was able to leave the boat in the shop and pick it up Sunday morning as Matt and River City got the boat ready to travel. The mechanic that gave us an overview of maintence was great and very informative. I got the boat on the water last week and everything worked great.
JR
justin ralston
3 years ago
★★★★★
Great place of business. Matt F was awesome to work with. He was informative and helped through the entire purchase process. Finance with Becky was quick and easy!
Great place of business. Matt F was awesome to work with. He was informative and helped through the entire purchase process. Finance with Becky was quick and easy! Overall I had a 10/10 experience and left the establishment with no questions unanswered! Will be back in the future! Thanks all the staff you have earned a forever customer!
RC
Rodney Cockeram
7 years ago
★★★★★
I have a great experience in dealing with the sales staff, service department and the turnover team, at any given time or any question they were all willing to help.
I have a great experience in dealing with the sales staff, service department and the turnover team, at any given time or any question they were all willing to help and spend as much time as needed to make sure that we understood our new purchase, Adam has been very helpfully with explaining how things work and I only a phone call away, I would recommend anyone who is looking to purchase and new boat to go in and see the team at River City Sport.
Professional, knowledgeable, friendly and I will return for my next purchase.
GG
Gerald Gray
7 years ago
★★★★★
This was my first time dealing with River City Sports, I started off by using their website, which was excellent, couldn't ask for better photos of the boat I was looking to purchase.
This was my first time dealing with River City Sports, I started off by using their website, which was excellent, couldn't ask for better photos of the boat I was looking to purchase. I then started texting with the sales person, Matthew, who was very responsive and very professional. Then I talked with him via the phone and decided to move forward with the purchase. I was then put in contact with Becky, who is the finance person at River city, she was very easy to work with and made everything very smooth.
I then set a date for the 400 mile one-way trip to pick up the boat, when I arrived the boat had been washed and was ready for my inspection and walk through with the marine tech. I forgot his name but he was a very friendly and knowledgeable guy.
Overall the experience was excellent, with top notch service. I would highly highly recommend river city!
MR
Marc R
4 years ago
★★★★★
I bought my first boat at River City Sports from Zach. Zach made the purchase easy and looked into some additional options.
I bought my first boat at River City Sports from Zach. Zach made the purchase easy and looked into some additional options. He was able to get me my desired options at a discounted price, so what more could I ask for? Well, how about a super low price? I purchased my boat for $3,000 less than the Fargo dealer and I received better options! Thanks Zach and RCS!
MS
Marsha Schneider
7 years ago
★★★★★
We recently made our second pontoon purchase from River City Sports and our experience there has been wonderful. The whole staff is very friendly and helpful.
We recently made our second pontoon purchase from River City Sports and our experience there has been wonderful. The whole staff is very friendly and helpful. They take the time to explain everything about the new features of the pontoon and then take you out on the water to show you. It is nice to deal with honest salespeople! When we are ready to upgrade, River City is where we will go!
KH
Kirsten Heid
6 years ago
★★★★★
We did a lot of shopping around prior to buying our tritoon and it took us almost a year to bite the bullet. The team at River City was the best, by a long shot.
We did a lot of shopping around prior to buying our tritoon and it took us almost a year to bite the bullet. The team at River City was the best, by a long shot. From the time we originally walked in to the time we finally purchased we were always met with a welcoming, smiling face. They went the extra mile from selection to financing through delivery and beyond. Most recently, they borrowed us a trailer so we could do a lake weekend. There are many places you can buy a pontoon but only one who will provide the customer service River City did. Thank you!
ET
Elaine Tuchscher
7 years ago
★★★★★
Great experience. We were happy with our Ice Castle purchase. Adam helped us customize our Ice Castle to fit our needs.
Great experience. We were happy with our Ice Castle purchase. Adam helped us customize our Ice Castle to fit our needs. We don't really use the dinette in the Ice Castle so we replaced them with 2 fold out couches which opened up the area. We upgraded from a Lake Audubon to an RV Extreme Hybrid 8 x 21'. Neal in the service department walked Toby through the Ice Castle and made sure he knew how everything worked. We also added another hole from 7 to 8 and there would have been room for a 9th hole. Very professional. Everyone was very helpful and made sure we got what we wanted. This is our second purchase from River City and have been extremely happy both times. Great job you guys. Love, love, love our purchase.
Toby and Elaine Tuchscher
RH
Ryan Hahn
6 years ago
★★★★★
It was a great experience working with everyone there. I was very indecisive about which pontoon and what features I wanted. They were very patient and knowledgeable about everything I asked. Great experience and will definitely continue to work with River City Sports with any of my future needs and wants.
Had A Great Experience With Us
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